Terms of service

Last updated: May 21, 2025

OVERVIEW

This website is operated by Peele, a brand owned and managed by ASAII GROUP INC. Throughout the site, the terms “we”, “us” and “our” refer to Peele. By accessing our website (trypeele.com) or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”).

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content. Please read these Terms carefully before using our site.

1. Eligibility To use this site and purchase from Peele, you must be at least 18 years old or have legal parental consent. By using the site, you confirm you meet this requirement.

2. Subscriptions and Billing
Peele offers subscription-based services including (a) the VIP Membership and (b) the 30-Day Auto-Ship Refill Subscription (collectively, “Subscriptions”).

By subscribing, you authorize Peele to automatically charge your selected payment method at the interval specified until canceled. Subscriptions continue until canceled by you or Peele.

  • VIP Membership: A premium membership program offering exclusive benefits, promotions, and early access. Charges recur monthly or annually, depending on your selection.

  • Auto-Ship Refill: A recurring 30-day refill subscription for Peele products, designed for uninterrupted use. 
    For our Auto-Ship Refill plan, we operate on an opt-in basis. Every 30 days, subscribers will receive a physical postcard with a unique QR code. To receive your refill, you must scan the code and confirm the shipment through our website. 

    By enrolling in our Auto-Ship Refill Subscription, you agree to be billed automatically every 30 days. Each billing cycle, we will send a postcard with a QR code to confirm your refill shipment.

    To receive your product, you must scan the QR code or confirm via your refill portal within 14 days of billing. If you do not scan or confirm in time, your refill for that cycle will be skipped, and no product will be shipped.

    Charges will still apply regardless of whether the product is fulfilled, as part of our confirmed-fulfillment model. Unclaimed refills do not roll over. You may cancel your subscription anytime via your customer account or by emailing support@trypeele.com.

     

Cancellation Policy:
You may cancel anytime through your customer account or by emailing support@trypeele.com. Cancellations must be received at least 24 hours before your renewal date to avoid being charged for the next cycle.

Refunds for Subscription Orders:
Subscription orders are non-refundable once processed and shipped. By enrolling, you acknowledge that you are responsible for all recurring charges unless you cancel in time.

Renewal Notices:
We may send a reminder email at least 7 days before renewal with a link to cancel or manage your subscription. It is your responsibility to ensure your email address is up to date.

Automatic Renewal Disclosure
By purchasing a subscription product, you agree your subscription will renew automatically unless canceled in accordance with these Terms. You will be charged the applicable fee using the payment method on file at the time of each renewal, without further authorization from you, until you cancel.

3. Refunds and Returns Due to the hygienic nature of our product, we do not accept returns on opened or used items.

  • Refund Policy: We offer a 30-day satisfaction guarantee. If you are not satisfied, contact us within 30 days of delivery for a refund on your first order.

  • Shipping Fees: Shipping fees are non-refundable. You are responsible for return shipping costs unless the product is defective.

4. Pricing and Taxes Prices are displayed in USD and exclude applicable taxes and duties. You are responsible for any additional fees imposed by your local government.

5. Product Disclaimer Our foot care products are for cosmetic use only. They are not intended to diagnose, treat, cure, or prevent any medical conditions. Please consult a healthcare provider if you have underlying health issues.

6. Intellectual Property All content on this site—including logos, text, graphics, and software—is the property of Peele and may not be used without permission.

7. User Conduct You agree not to misuse the site or violate any laws. Prohibited activities include transmitting malware, impersonating others, or using bots to interact with our service.

8. Privacy Policy Please review our Privacy Policy for information on how we collect and use personal data. By using our site, you consent to our data practices.

9. Limitation of Liability Peele is not liable for any indirect, incidental, or consequential damages resulting from your use of the site or products.

10. Indemnification You agree to indemnify and hold Peele harmless from any claims, losses, or damages arising from your misuse of our services or violation of these Terms.

11. Dispute Resolution
These Terms are governed by the laws of the State of Wyoming, USA. Disputes will be resolved through binding arbitration in Sheridan, with each party bearing its own legal costs. Class action lawsuits and jury trials are waived.

12. Modifications to Terms We reserve the right to update these Terms at any time. Continued use of our site constitutes acceptance of the revised Terms.

13. Contact Us For questions or assistance, contact us at support@trypeele.com